Rental Terms
All vehicle rentals in Guildford are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance provisions, applicable charges, and your obligations related to the rental. In the event of any discrepancies between this Terms of Service and the Rental Agreement, the Rental Agreement will be considered authoritative.
Eligibility Criteria
Renting a vehicle in Guildford requires:
- To rent a vehicle from Car Hire in Guildford, drivers must be at least 21 years old; age restrictions may differ based on vehicle type, with potential extra charges for those under 25. A valid full driving licence for the relevant vehicle category is required, along with proof of identity and current address. Valid payment details and a security deposit must also be provided, in addition to any other criteria outlined in the Rental Agreement.
Booking and Payment Details
- Bookings for car hire can be completed via our website, by phone, or directly at our Guildford office. A deposit may be necessary to confirm your reservation. Full payment, along with a security deposit, is generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with transactions securely processed through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Guildford, you are required to conduct a thorough inspection and report any existing damage without delay. A vehicle condition report will be prepared and signed to document the vehicle's state. When returning the vehicle, it should be in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. Ensure the vehicle is returned with the same fuel level as at collection; refueling charges will apply for any discrepancies. Late returns may lead to additional fees, so please reach out to us if you anticipate being late. You will be responsible for any parking tickets, traffic violations, or other charges incurred during your rental period, along with an administrative fee.
Insurance and Liability Overview
- All rentals in Guildford include basic third-party insurance. You will find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be offered to lower your financial exposure. It is advisable to review these options thoroughly. You remain liable for damages or losses up to the insurance excess unless you opt for extra coverage. Damage resulting from negligence, improper use, or violations of these Terms will be your responsibility, irrespective of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
Prohibited Activities
Prohibited uses of the rental vehicle:
- Use of the vehicle for any unlawful activities is prohibited. This includes racing, rallying, off-roading, or engaging in dangerous maneuvers. The transport of hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is forbidden. Operating the vehicle while impaired by alcohol or drugs is strictly prohibited. The vehicle must not be used for purposes it was not intended for, including exceeding passenger or weight limits. Driving beyond the agreed geographical boundaries requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by law in England and Wales, Car Hire Guildford is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in English and Welsh courts.
10. Amendments to Terms
We reserve the right to change these Terms at any time. Updates take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Guildford Contact Details
For inquiries regarding these Terms, please reach out to us:
Guildford Car Hire Services
Riverside Way, Guildford GU1 1AA, UK
Contact Number::
441483677073